SERMALITE
METHODOLOGY

Methodology Aligned

Processes designed in accordance with the main international standards: ISO 9001, ISO 14001, ISO 45001, ISO 22000, HACCP, SHA and PGI-BPM.

7

Applied methodologies

49+

Years of continuous operation

5

Regions with national coverage

SHA

Personnel safety induction

OUR METHODOLOGY

Standards that Back Every Service

We operate with processes designed in accordance with the most demanding international industry standards.

ISO 9001:2015

Quality Management System

A system that structures our operational processes under measurable quality standards and continuous improvement.

Scope

Applies to industrial cleaning services, maintenance, and commercialization of biodegradable products.

Key benefits

Standardized processes across 5 regional coordinations
Continuous monitoring of internal quality indicators
Periodic management system reviews
Continuous improvement driven by client feedback

ISO 9001:2015 — International Organization for Standardization

ISO 14001:2015

Environmental Management System

Documented and verifiable environmental commitment, integrated into every operation and product formulation.

Scope

Applies to the development and production of biodegradable products, and to operational processes performed on client sites.

Key benefits

Own line of biodegradable products
Reduced environmental footprint in operations
Responsible management of chemical waste and water
Compliance with Venezuelan environmental regulations

ISO 14001:2015 — International Organization for Standardization

ISO 45001:2018

Occupational Health and Safety

A system to protect our personnel's physical integrity in every intervention, focused on high-risk operations.

Scope

Applies to silo cleaning, working-at-height facades, confined spaces, and specialized industrial maintenance.

Key benefits

Safety protocols for high-risk operations
Ongoing SHA training for all personnel
Appropriate personal protective equipment (PPE)
Active emergency protocols and contingency plans

ISO 45001:2018 — International Organization for Standardization

ISO 22000:2018

Food Safety Management

A system to ensure cleaning processes do not compromise food safety in the food industry.

Scope

Applies to services in processing plants, packaging facilities, cold storage, slaughterhouses, and food distribution centers.

Key benefits

Pallet sanitization aligned with PGI/HACCP
Use of food-contact-safe products
Post-cleaning microbiological monitoring
Personnel trained in food safety protocols

ISO 22000:2018 — International Organization for Standardization

SHA

Safety, Hygiene and Environment

Internal standards for operating safely, hygienically, and environmentally responsibly in every intervention.

Scope

Applies to every service with prior safety induction, verified PPE, and specific protocols per operation type.

Key benefits

SHA protocols tailored per service type
Safety induction before each intervention
Certified personal protective equipment (PPE)
Incident reporting and continuous improvement

SHA — International Organization for Standardization

HACCP / PGI / BPM

Hazard Control and Food Safety

A methodology to identify, assess, and control physical, chemical, and biological hazards before each service.

Scope

Applies as the analysis framework in food and pharmaceutical industries, with a documented hazard matrix per service type.

Key benefits

Documented hazard analysis matrix for each service type
Monitored and recorded critical control points
Implemented prerequisite programs (PGI)
Personnel trained in hazard analysis

HACCP / PGI / BPM — International Organization for Standardization

PGI / BPM

General Principles of Food Safety

Good Manufacturing Practices that establish baseline sanitary and hygienic conditions before any critical procedure.

Scope

Applies as an operational prerequisite in the food industry, with standard operating procedures (SOPs) per service.

Key benefits

Standard operating procedures (SOPs)
Continuous personnel training on GMP
Traceability of chemical products used
Internal compliance audits

PGI / BPM — International Organization for Standardization

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